FREQUENTLY ASKED QUESTIONS

ARE ROO RACKS ONLY FOR USE IN CARPORTS?


No. Though Roo Racks are primarily intended for use in carports, their versatile design allows for them to be installed virtually anywhere—both indoors and outdoors. Depending on the application, the Roo Rack's chain can be wrapped around the structural support beams of your carport or around the exposed joists in your garage using the included, standard hardware. Roo Racks are also designed to be attached directly to the joists in your garage, basement, or under your deck using the available screw-in joist hooks.




ARE ROO RACKS EASY TO ASSEMBLE AND INSTALL?


Yes. Each and every Roo Rack component has been expertly curated to maximize the simplicity of the assembly and installation process. Roo Racks are designed to be assembled in less than 15 minutes from start to finish and all hardware can be fastened and affixed without the use of any tools. Installation is also a quick and easy process that simply involves draping the Roo Rack's chains around the overhead support beams of your carport and adjusting the hanging height to clear your vehicle.




WILL A ROO RACK WORK IN MY CARPORT?


Carport, equipment, and vehicle heights vary, so there are four general factors to consider when evaluating whether or not a Roo Rack is compatible with your particular combination of the same. 1. Height This relates to (a) the overall height of your vehicle, (b) the height of your kayak/canoe/SUP/surfboard/cargo box/etc., and (c) the height of your carport's overhead support beams. In order for a Roo Rack to be effective, there must be sufficient space between the bottommost part of the lowest overhead support beam you intend to use and the highest part of your vehicle to accomodate the height of your equipment. Most carports have four overhead support beams—we suggest hanging your Roo Rack from the middle two beams. To ensure adequate space to clear your vehicle and maneuver your equipment on and off of your Roo Rack, we suggest that the requisite total distance between the bottom of the lowest overhead beam you decide to use and the highest point on your vehicle be at least 5" greater than the height of your equipment. If the distance between your vehicle's highest point and the bottommost part of the lowest support beam you intend to use for hanging exceeds the height of your equipment + 5", then a Roo Rack should be compatible with your particular carport, equipment, and vehicle combination. Ex: Bob's kayak is 12 inches tall. In order to determine if a Roo Rack is compatible with his carport, kayak, and vehicle combination, Bob must add at least 5 inches to the height of his 12 inch kayak for a total required gap of at least 17". If there is at least 17" between the highest point on Bob's vehicle and the bottom of the lowest carport support beam he intends to hang his Roo Rack from, then his carport, kayak, and vehicle combination is compatible. 2. Support Beam Strength Though Roo Racks are engineered and built to hold kayaks, canoes, SUPs, surfboards, and cargo boxes of all shapes and sizes, Roo Racks ultimately are only as strong as the support beams they're hung from. Most carports can easily support the weight of a loaded Roo Rack, but before purchase and installation, you must check with your apartment complex or carport provider to confirm that your carport is up to the task. 3. Corrugated Roof (carports only) Most carports are built with a corrugated metal or composite roof that is affixed to the overhead frame/support beams of the carport. The Roo Rack's hanging chain is designed to be fed between the gap that exists between the top of the carport's support beam and the raised parts of the corrugated roof. Roo Racks are designed and built with three available hanging hook holes per side to provide you with optimal adjustability and flexibility during installation. If your carport does not have a corrugated roof or otherwise does not provide a way for the hanging chain to be fed over and around your carport's support beams, you may not be able to use a Roo Rack in your particular carport. 4. Permission/Approval It is imperative that before purchasing or installing a Roo Rack in your carport that you seek and receive approval from your apartment complex or carport provider.




WHAT ARE ROO RACKS MADE OF?


Roo Racks are built using a Woodguard® brand weather resistant, structural-grade, polymer coated, borate treated lumber base paired with high strength, zinc-plated steel hardware. Roo Racks are designed to withstand the elements without warping, rusting, or fading to help you safely and securely protect your outdoor equipment for years to come.




WHY IS IT CALLED “ROO RACK?”


The inspiration for the “Roo Rack” name is twofold: 1. “Roo” is short for ‘kangaroo’—the hopping marsupial indigenous to Australia. Female kangaroos possess a front pouch that’s designed to nourish, protect, and act as a safe space for their young. Similarly, Roo Racks are designed to protect and store your outdoor recreational equipment within its own safe space—your carport. 2. A baby kangaroo is called a ‘Joey,’ and the inventor of Roo Rack, Joe Gonzalez, went by “Joey” for longer than he cares to admit.





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